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Verification of Benefits

Providers have several ways of verifying eligibility for an ABS participant:

Verifying Eligibility Online

ABS allows providers who have registered with us to verify eligibility 24 hours a day, seven days a week. Our online system, called LIN, allows providers to access member eligibility, benefit and claim information online. In order to register and log in, please click here for the LIN System Access Application.

If you are already registered, please click here to get to LIN.

If you are registered and would like to add users, please click here for the User Application.

Verifying Eligibility via Fax

FaxRecall is available for use by all providers. The system enables a provider to acquire patient and dependent eligibility, a schedule of benefits and status on claims for the specified family. The provider only has access to his patients to ensure patient confidentiality.

The provider simply needs to enter their fax number, their Tax Identification Number and the participant's identification number into the FaxRecall System. A fax will then be generated to the fax number entered, giving all of the information indicated above.

Providers can access the FaxRecall System directly by dialing 586-693-4424 or through customer service.

Verifying Eligibility via Phone

If you have attempted to verify eligibility via Fax and/or Online and are encountering difficulties you may contact our Customer Service Department at the telephone number on the back of the participant’s id card and they will assist you.