Contact Us

General Contact Information

Customer Service

If you are a current member the easiest way to contact Customer service is by using the phone number located on your ABS Member Identification Card

If you are not a current member you may call our general number at 1-800-225-9369. Our standard and walk in office hours are 8:30 a.m. to 4:30 p.m. Eastern Standard Time.

Office Location


ABS Headquarters
ABS is located at 8220 Irving Road, Sterling Heights, Michigan 48312


Sales Contacts at Automated Benefit Services, Inc

If you are an agent who has worked with us in the past, you know that one of the traits that make ABS stand out from its competition is access. By calling our offices at 1-586-693-4300 you will have nearly immediate contact with our receptionists who will courteously and quickly direct you to the person who can best solve your problem or answer your question. In order to assist you, however, below are listed some common agent contacts and their contact information:

Quote Request Mailbox


Sales Department

Dennis MacGillis: 248-341-3025, dmacgillis@abs-tpa.com 

Sales Support


Account Management

If you are an employer seeking additional assistance, please contact your dedicated Account Manager directly. If you are a member and have questions, please call the customer service number located on the back of your member ID card.